Crisis & Emergency Supports

We get it – life throws curveballs.

What you need to know

Right here is where you will find a comprehensive list of services and programs available for young people when things get tough.

If you or someone you know is in immediate danger, please call Triple Zero (000).

Important Services:

13 Yarn

National crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.

Call: 13 92 76

www.13yarn.org.au

1800 Respect

Available 24 hours a day, 7 days a week

A confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.

Call: 1800 737 732

www.1800respect.org.au

Beyond Blue

Available 24 hours a day, 7 days a week

Information and support to help everyone in Australia achieve their best possible mental health.

Call: 1300 224 636

www.beyondblue.org.au

Blue Knot

Available: 9am – 5pm, Monday – Sunday

Provides support, education and resources for families and communities of adult survivors of childhood trauma and abuse.

Call: 1300 657 380

www.blueknot.org.au

Butterfly

Available: 8am-midnight, 7 days a week

Free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues.

Call: 1800 33 4673

www.butterfly.org.au

Djirra

Available: 9am - 9pm, Monday to Friday

Aboriginal Family Violence Response & Support Service. Provides practical support to all Aboriginal women and people who are currently experiencing family violence or have in the past.

Call: 1800 105 303

www.djirra.org.au

Financial Councelling Australia

Access free resources and advice from a private financial counsellor if you're struggling with debt or finances

Call: 1800 007 007

website link

Kids Helpline

24/7 confidential and private counselling service specifically for children and young people aged 5 – 25.

Call: 1800 551 800

www.kidshelpline.com.au

Lifeline

Provides 24-hour crisis counselling, support groups and suicide prevention services.

Call: 13 11 14 (24/7)

Text: 0477 13 11 14 (12pm-12am)

www.lifeline.org.au

Mensline Australia

A professional telephone and online counselling service offering support to Australian men.

Call: 1300 78 99 78 (24/7)

www.mensline.org.au

PANDA

Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.

Call: 1300 726 306

Available: 9am-7:30pm, Monday to Friday

www.panda.org.au

Q Life

Provides nationwide telephone and web-based services for the LGBTQIA+ community.

Call: 1800 184 527

WebChat

Available: 3pm to midnight, 7 days a week

www.qlife.org.au

Safe Steps

Safe Steps is a service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.

Call: 1800 015 188 (24/7)

www.safesteps.org.au

SANE

Provides support to anyone in Australia affected by complex-mental health issues, as well as their friends, family members and health professionals.

Call: 1800 187 263

Available: 10am–10pm Monday to Friday

www.sane.org

Sexual Assault Crisis Line

Free after-hours, confidential telephone crisis counselling service for people who are experiencing or have experienced sexual violence.

Call: 1800 806 292

Available: 24 hours a day, seven days a week

www.sacl.com.au

Suicide Call Back Service

A free, nationwide service providing 24/7 phone and online counselling to people affected by suicide.

Call: 1300 659 467 (24/7)

Website Link

13 Yarn

National crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.
Call: 13 92 76
www.13yarn.org.au

1800 Respect

Available 24 hours a day, 7 days a week
A confidential information, counselling and support service for people impacted by sexual assault, domestic or family violence and abuse.
Call: 1800 737 732
www.1800respect.org.au

Beyond Blue

Available 24 hours a day, 7 days a week
‍Information and support to help everyone in Australia achieve their best possible mental health.  
Call: 1300 224 636
www.beyondblue.org.au

Blue Knot

Available: 9am – 5pm, Monday – Sunday
Provides support, education and resources for families and communities of adult survivors of childhood trauma and abuse.
Call: 1300 657 380
www.blueknot.org.au

Butterfly

Available: 8am-midnight, 7 days a week
Free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues.
Call: 1800 33 4673
www.butterfly.org.au

Djirra

Available: 9am - 9pm, Monday to Friday
Aboriginal Family Violence Response & Support Service. Provides practical support to all Aboriginal women and people who are currently experiencing family violence or have in the past. 
Call: 1800 105 303
www.djirra.org.au

Financial Councelling Australia

Access free resources and advice from a private financial counsellor if you're struggling with debt or finances
Call: 1800 007 007
website link

Kids Helpline

24/7 confidential and private counselling service specifically for children and young people aged 5 – 25.
Call: 1800 551 800
www.kidshelpline.com.au

Lifeline

Provides 24-hour crisis counselling, support groups and suicide prevention services.
Call: 13 11 14 (24/7)
Text: 0477 13 11 14 (12pm-12am)
www.lifeline.org.au

Mensline Australia

A professional telephone and online counselling service offering support toAustralian men.
Call: 1300 78 99 78 (24/7)
www.mensline.org.au

PANDA

Supports women, men and families across Australia affected by anxiety and depression during pregnancy and in the first year of parenthood.
Call: 1300 726 306
Available: 9am-7:30pm, Monday to Friday
www.panda.org.au

Q Life

Provides nationwide telephone and web-based services for the LGBTQIA+ community.
Call: 1800 184 527
WebChat
Available: 3pm to midnight, 7 days a week
www.qlife.org.au

Safe Steps

Safe Steps is a service for women and children experiencing violence and abuse from a partner or ex-partner, another family member or someone close to them.
Call: 1800 015 188 (24/7)
www.safesteps.org.au

SANE

Provides support to anyone in Australia affected by complex-mental health issues, as well as their friends, family members and health professionals.
Call: 1800 187 263
Available: 10am–10pm Monday to Friday
www.sane.org

Sexual Assault Crisis Line

Free after-hours, confidential telephone crisis counselling service for people who are experiencing or have experienced sexual violence.
Call: 1800 806 292
Available: 24 hours a day, seven days a week
www.sacl.com.au

Suicide Call Back Service

A free, nationwide service providing 24/7 phone and online counselling to people affected by suicide.
Call: 1300 659 467 (24/7)
Website Link